Terms and Conditions

Freight

Price quotes are FOB Lakewood, Colorado.   Prices are subject to change without notice.

Acceptance

All orders are subject to approval by MDP.   MDP reserves the right to alter the design or form of any product or to discontinue any product. 

Line of Credit

MDP reserves the right to refuse orders, suspend credit, and cancel unfulfilled orders when credit conditions of a client warrant such action. 

Shipments, Damages and Shortages

All orders are shipped via FedEx or USPS unless customer requests otherwise.  If special requests are granted, additional handling charges will be applied to the invoice in order to cover the processing and delivery charges.   Medical Device Purchase assumes no responsibility or liability for unforeseen delays in making delivery.   The customer shall inspect all items upon arrival and give written notice to Medical Device Purchase of any claim for a shortage, non-conformance or damage within 24 business hours after receipt of shipment.   NO CONSIDERATIONS FOR THESE CONDITIONS WILL BE ACCEPTED AFTER 24 HOURS OF RECEIPT OF GOODS. MDP will make every effort to ship a replacement as quickly as possible. 

Return Policy 

We want you to be completely satisfied with your purchase, and MDP offers a 30-day satisfaction guarantee.  If you are not satisfied with the product for any reason we do accept returns within 30 days of purchase under the following guidelines:
 
-     Product is unused, clean, and not damaged (unless damaged during delivery).   Must have original packaging and materials.
 
-       Buyer is responsible for all shipping costs and a restocking fee UNLESS THE PRODUCT SHIPPED IS DIFFERENT THAN THE ONE ORDERED, OR YOU RECEIVED A DAMAGED ORDER.
 
-       If you do decide to return or exchange a product, you must call to have a Return Authorization Number assigned to the case.  The buyer is subject to a 10% restocking fee, depending on the product, plus all shipping charges.  For approved returns, refunds are credited after receipt and inspection of the product. 

  The following information is required when a return or exchange is requested:

 
-     Original customer purchase order number and date

-     Date product was received by customer

-     Product description, model, and serial number

-     Reason for return

-     Contact name, telephone, and email

The buyer shall pay all freight charges on all products returned to Medical Device Purchase.  Custom orders are not returnable.

Limitation of Liability 

MDP and its subsidiaries, affiliates, and distributors are not liable for potential consequences or damages that are a result of improper care, cleaning, misuse, or personal modification of any of our products that may result in death or personal injury. 

Intellectual Property

All information presented to you by this website is protected by copyrights, trademarks, patents, and other proprietary rights in accordance with the laws of the United States.  By using this site, you agree not to modify, sell, lease, rent, loan, or create derivative works in whole or in part based on this website.